PTP’s New Direction

PTP’S NEW DIRECTION

The Piedmont Triad Partnership recently re-organized and hired David M. Powell as its new CEO.  The announced changes by PTP impact other economic development efforts in the region and perhaps give reason to reflect on the moves.

The Piedmont Triad Partnership purports to be the “region’s primary economic development organization.”  They have been marketing this concept for years.  In fact, that is what PTP is – a marketing organization.  Their primary function has never been to manage projects or work deals; that has been the responsibility of the local economic development professionals – many of whom have been regularly recognized by Site Selection Magazine and other groups for their accomplishments.

In fact, when the PTP Board leadership met with these same economic developers, the overwhelming consensus among them was – though skeptical – to accede to the suggested changes in PTP’s organization, provided that the new leader fit the proposed description – that of a person who was not an economic developer, but someone who had both fundraising experience and open corporate boardroom access because of his or her corporate leadership profile.  With that assurance, they went along with the program.

But the job advertisements and the personal profile that the Board announced do not fit that bill.  What resulted was the description of another economic developer, duplicating the efforts of the local ED practitioners.  Trust violated, many of them now feel the double hit of money stripped from corporate contributions to their local communities’ economic development efforts in order to pay for a new, additional executive salary at PTP projected to be in the $300,000 per year range.

The Board of PTP that made these decisions about personnel and direction are trying to do the right thing.  They really are.  But the thinking pattern in this area is the same groupthink very reminiscent of the heyday of industrial plant operation and profitability.  This group, a virtual mirror of the same old white men who sat in similar seats over fifty years ago, is coming up with the same type of economic plan as their predecessors did when Eisenhower was President.  The new rainmaker from afar story has played itself out countless times with few successes.

History has shown us that many of the PTP Board members – though supportive of the organization and the region – if pressed on where to locate an industrial project, would fight tooth and nail to locate it in his home territory.  Individual markets within the region have done that in the past – even luring companies in member jurisdictions to move within the same region.  Regionalism is happy talk and feels nice; adding local jobs and expanding the tax base is real.  Real gets the nod.

Successful regions almost universally have successful cities as their lead.  With the notable exceptions of Silicon Valley and Research Triangle Park, very few regions stand above their principal city.  The Piedmont Triad Partnership, contrarily, has been adamant that it is regions, not cities, that are central to economic development success.  In a world that is largely unaware of Greensboro – and to a similar degree Winston-Salem and High Point – getting others to acknowledge the existence of the Piedmont Triad (Partnership) has proven to be expensive and futile.

To this point:  Market Street Services performed a Community Image Survey of Greensboro for the Greensboro Economic Development Partnership and presented the results on May 21, 2003.  The report was divided into two parts – a survey of site selection professionals and a survey of business executives from across the country.

The business executives showed an incredible lack of knowledge of Greensboro.  Only 29% could affirm that it is in the piedmont triad; only 68% knew it had an airport.  15% didn’t know what state it is in.  Report summaries of sections of the report concluded with terms like: “shallow knowledge of the area”, “alarmingly high rate of unfamiliarity”, and “does not speak well of Greensboro’s level of name recognition”.

Greensboro clearly did not stand out among the corporate executives in the survey.  Since 2003, Greensboro’s image may have been lifted a bit by some events – most notably HondaJet and the FedEx hub; otherwise, Greensboro’s standing as a top of mind community likely has not appreciably changed.

With that said, the question arises:  If Greensboro, which shows up on a real map, has an airport, is the largest city in the 36th largest MSA in America, has a coliseum that routinely gets big-time acts and regularly hosts the televised ACC Men’s Basketball (and other) tournament(s), is home of the International Civil Rights Museum and the historic 1960 sit-ins, is known among golfers as a host city of a PGA Tour stop, and is the home to five colleges and universities and a law school can’t get enough name recognition to move the meter, how in the world can skipping a step of identity to promote a blandly-titled, geographically-marginally matched region have a chance in this world of gaining meaningful attention and developing national/international name recognition?

CLOSING THOUGHTS

There are many things the area can do better regionally.   Hopefully we will take advantage of our natural assets to increase the area’s flagging per capita income.  But, let’s get real.  When it makes sense (or desperation sinks in) the triad communities will work regionally.  Until then, post-marking the area’s letters with Piedmont Triad, calling the airport Piedmont Triad International, and proclaiming the PGA tour stop as a regional tournament hosted in “the Piedmont Triad” doesn’t really offer any value.  Most locals – and maybe most of the people in North Carolina and southern Virginia – know what the word “triad” means geographically.  There’s not enough money to teach the rest of the world.

The final question is the hardest to answer.  Other issues may be resolved more easily, but this is the question I have asked boards when they seemed to be straying from their mission or spending more time reorganizing and doing strategic plans than making an impact:

If the Piedmont Triad Partnership went away, who would miss it?

It sounds harsh, but it is a very real question.  The immediate answer is that the current Board wouldn’t be too happy about it.  Certainly not the staff.  And most of the local economic developers – especially the more rural areas – find benefit in traveling to meet site consultants that they wouldn’t ordinarily see through trips organized by PTP.  Marketing organization and specialized travel agent?  Worth the expense?

As it will undoubtedly continue to operate, perhaps the Piedmont Triad Partnership should focus its efforts on real entrepreneurial development, venture capital enhancement, incubator support, and expanding business opportunities in growth areas (like the early business cycle in green industries).  This would be much more productive than a change in focus with an expensive new hire with messianic expectations that merely duplicates the recruitment efforts of area economic development professionals.

Rob Bencini, MBA, CEcD is a strategic foresight consultant for business development, strategic planning and governmental policy.  He may be reached at rbencini@earthlink.net.  His website is www.robbencini.com

Commitment to green initiatives lagging in Triad

This article was featured in the Sunday, April 25 News-Record Ideas column.

Earth Day was celebrated Thursday, and the news was filled with stories highlighting events and green business successes. By all accounts, one would believe that the Greensboro-High Point market is an enthusiastic participant in all things green and sustainable. But is it? Perhaps an independent assessment would be appropriate.

The American City Business Journals (publisher of the Triad Business Journal) recently analyzed data from 43 U.S. markets where it publishes weekly business papers regarding the levels of green planning, building and green business activities. All were ranked in 20 categories under five broad criteria: daily commute time, use of public transit, sprawl, the number of LEED-certified projects and the number of green jobs per capita.

Analysis such as this is not an end in and of itself, but it could gauge whether intelligent local land use, economic development foresight, citizen participation, adaptive training capacity and a cutting-edge knowledge work force are in place.

Read the rest here

American Express Data Center in Greensboro (Part Two)

“This would be the largest by far,” said Rob Bencini, a former Guilford County economic development official and a consultant for business development and governmental policy. “That’s how big this is.”  Read more…

TUESDAY, APRIL 20, 2010

(Updated 3:41 pm)

Accompanying Photos

GREENSBORO — Guilford County and Greensboro will likely be asked to give American Express between $11 million and $13 million in incentives if the New York-based company builds a $400 million data center in the eastern part of the county.

An official familiar with Greensboro’s proposed package — expected to be presented to the City Council in executive session tonight — put the figure at between $5 million and $7 million.

Details of the package could not be determined Monday but would likely include water, sewer and road improvements.

On top of that, Guilford County will be asked to put up $6 million, which would be the largest incentives outlay in the county’s history.

Since 1993, the county board has approved less than $14 million in financial incentives. The biggest outlay — $2 million — went to RF Micro Devices in 1999.

“This would be the largest by far,” said Rob Bencini, a former Guilford County economic development official and a consultant for business development and governmental policy. “That’s how big this is.”

The board will hold a public hearing May 6 to consider the request.

American Express wants to build a data center that would employ between 125 and 150 people. The company, best known for its credit card and travel operations, is also reported to be considering an unspecified offer from Des Moines, Iowa.

After 20 years, local officials say, the company investment could surpass $1 billion.

“I can’t really overstate the impact of a project like this,” Bencini said. “This is a huge project.”

The commissioners learned about the project at their meeting last Thursday.

“Historically, in all of these requests that I have seen, the participation of the city has been about the same as the county,” Commissioner Billy Yow said. “Typically, they feel like they are offering the same thing to the city they are to the county.”

The American Express project would involve two buildings on two parcels in eastern Guilford: about 100 acres in Rock Creek Center and part of a 700-acre tract owned by developer Roy Carroll near Knox Road and Birch Creek Road.

The Carroll property would be annexed into Greensboro, allowing the city to share in the incentive offering and benefit from the promised boost to the tax base.

In 2004, Carroll offered to donate 100 acres of the eastern Guilford tract for the incentive package that Greensboro put together to recruit Dell, the giant computer company that decided to build in eastern Forsyth County.

Although his land wasn’t ready for development at that time, Carroll said in 2005 that it had been prepared so it could be construction-ready in four months.

Carroll was unavailable for comment Monday.

Iowa officials are tight-lipped about their efforts to recruit the company. The proposed project has gotten no media coverage there.

Des Moines is a major insurance and financial-services business region, according to a professor at Des Moines’ Drake University.

“Outside Hartford, it’s the biggest insurance center in the nation,” said Tom Root, an associate professor of finance.

Root hasn’t heard about the American Express project, but based on what he knows about the economy, economic development officials there would be very interested in the company.

“I would say that yes, they would be targeting that industry. Absolutely,” Root said. “In general, when you think about the area and the industry here, that’s a really good fit.”

The Iowa legislature passed a bill in 2009 to give major incentives to companies building data centers after it recruited centers from Microsoft and Google.

Under that law, the biggest incentives would include permanent sales-tax exemptions on equipment and electricity for those investing $200 million over six years.

How City Council members and county commissioners respond to the proposed packages remains to be seen.

Yow says he plans to vote against the incentives “even with the state of the economy.”

He added: “The performance of these big companies coming in and asking for money hasn’t been that great lately. Look at Dell.”

Contact Donald W. Patterson at 373-7027 or don.patterson@news-record.com

Contact Richard M. Barron at 373-7371 or richard.barron@news-record.com

http://www.news-record.com/content/2010/04/20/article/american_express_incentives_could_total_13m

American Express Data Center (Part One)

FRIDAY, APRIL 16, 2010

(Updated Saturday, April 17 – 7:42 am)

Accompanying Photos

GREENSBORO — An unidentified data-services company could pick sites in eastern Guilford County for a $400 million operation that would employ 125 to 150 people.

Over 20 years, the company’s investment could exceed $1 billion, which would have a major impact on the local tax base.

The company will ask local governments for incentives that include water and sewer and road improvements.

Local recruiters were scheduled to pitch the proposal Thursday night to members of the Guilford County Board of Commissioners.

The proposal could be presented to the Greensboro City Council as early as next week.

The two parcels, which have not been identified, include one in the county and one in the city. Land costs were not disclosed.

Local business recruiters declined to comment Thursday.

Other local leaders have been reluctant to talk about the project because of its sensitive nature but did confirm the basic outlines of the proposal. They declined to identify the company involved.

Those familiar with the project declined to say specifically what the company would do for fear of divulging its identity, but they did say that it would process, back up and store data.

Guilford County is competing with Des Moines, Iowa. Economic development officials there also declined to comment, citing the confidential nature of the process.

The majority of the jobs created would pay more than $60,000 a year, including benefits.

“That suggests that these are fairly skilled jobs,” said Andrew Brod, director of UNCG’s Center for Business and Economic Research. “That is the kind of thing we want…. They are good-paying jobs. That’s a very positive thing.”

Although sources do not anticipate that the company would produce significant job growth over the years, they said capital investment should continue.

Rob Bencini, a former Guilford County economic development official and now a private consultant, said the county’s total property tax base is $42 billion.

A $1 billion project would be nearly 2.5 percent of that tax base, Bencini said, adding “that’s a huge percentage.”

For several years, local economic developers have trained their sights on data centers because they provide environmentally clean operations and high-paying, high-skill jobs.

And Greensboro also offers the amenities that data centers want, including direct connections to the fastest, largest Internet transmission line on the East Coast. The line, which runs diagonally across the state, connects Greensboro to the most powerful Internet grid in the country.

Eastern Guilford County also offers at least one major industrial park, Rock Creek Center, which is offering two sites that could each accommodate buildings of more than 300,000 square feet.

Data center owners also require power supplies that won’t fail, and Greensboro has access to Duke Energy’s most reliable grid.

Dan Lynch, president of the Greensboro Economic Development Alliance, has talked with many data services companies, and he said Duke Energy is a definite asset.

“We go to shows specifically for data centers,” Lynch said in a 2008 interview. “When you mention that Duke Energy is your power provider, you see these folks light up. Not only are (Duke’s) people good, they’re extremely competitive with their pricing and their reliability.”

A Web site for data center operators, 7×24 Exchange, wrote in 2008 that “a large data center, for example, can easily consume as much electrical power as a small city.”

Security and safety for data centers are crucial because the information housed in their computers is the lifeblood of business and government. Through the years, data centers have been built to withstand floods, hurricanes and even nuclear attacks to keep their computers online.

Contact Richard M. Barron at 373-7371 or richard.barron@news-record.com

Contact Donald W. Patterson at 373-7027 or don.patterson@news-record.com

April 15 News & Record article on the proposed American Express data center in Guilford County.  My comments.

http://www.news-record.com/content/2010/04/15/article/guilford_county_hopes_to_secure_data_center_jobs

Guilford County Just Wrong on Incentivizing Retail Development

My comments in 3/27/2010 lead article in News & Record.

SUNDAY, MARCH 28, 2010

(Updated 8:07 am)
By JOE KILLIAN and
RICHARD M. BARRON
Staff Writers

Accompanying Photos

Margaret Baxter (News & Record)

GREENSBORO — As Guilford County faces another tough budget year, some county commissioners are questioning the effectiveness of a relatively new grant program designed to foster more growth in the local tax base.

The program, adopted in October, offers grants to businesses for the amount of county taxes it paid on any improvements to real property — a  new construction or building expansion, for instance — for three years.

It was hoped the program would spur new construction and help small businesses improve and expand.

So far, however, only one property has applied for a grant: a shopping center already under construction in the 5800 block of North Church Street.

Last month Commissioners Vice-Chairman Steve Arnold, the policy’s author, found himself defending the program to his fellow commissioners. They said Granite Church Street, the company behind the shopping center, would have built it there anyway, regardless of the incentive program.

The developers are applying for a grant of $41,504 per year, or $124,512 over three years.

Arnold believes the county will see more applicants — and greater tax-base growth — once the economy rebounds.

“There are things that you can definitely do to create business growth and development in Guilford County across the board,” Arnold said. “Have the lowest taxes, have a planning department that’s easy to work with and give tax breaks if you can. The county commissioners as a whole are very interested in creating that growth.”

County Commissioner Paul Gibson said so far the program has yielded few results.

“The whole impetus behind that was to give small businesses — mom-and-pop type companies was the term used — some incentives, create some jobs,” Gibson said. “But there’s not any job requirement. If you don’t create any jobs, you still get the grant.”

Dan Lynch, president of the Greensboro Economic Development Alliance, said the business recruitment group supports the tax incentive plan.

He’s not distressed that more small businesses haven’t stepped up for the benefit.

“The fact that the economy hasn’t gotten any better,” Lynch said, has a lot to do with that. It “doesn’t surprise me that smaller businesses haven’t taken advantage of this,” he said.

Lynch said he understands Gibson’s argument, however.

“Paul (Gibson’s) position has been the minimum was really low and a lot of the commissioners were struggling with how it wasn’t tied to job creation, and we really need jobs right now,” Lynch added.

Any incentives policy should manage development, helping to encourage some types of growth that add more to the economy, said Rob Bencini, the former director of Guilford County’s economic policy and now an independent business consultant.

Policies in the past have not typically granted incentives for such projects as the Church Street development, with its emphasis on retail.

Retail jobs, he said, offer lower wages and are not the solution to this region’s employment problems, he said. Incentives should be targeted toward more lucrative jobs.

“I’m not against the project itself,” Bencini said. “Is it worth everyone’s while to give a tax subsidy for this project? It’s been on the books to be started for years. This wasn’t induced by Steve Arnold’s incentives. This thing’s been out there for a long time. They see an opportunity to grab some incentive money that wasn’t there before.”

Bencini said whether small or large businesses apply for the incentive, the policy should address more complex issues.

“The concept of incentivizing construction of already overbuilt sectors of the market, whether commercial or residential, is not economically wise and sustainable,” he said.

Commissioner Kirk Perkins said the county has real budget problems and that giving back tax money that would otherwise go toward helping isn’t the smart move.

“The textbook way that counties help pay their bills is increase tax revenue base and everyone pays their bills,” Perkins said. “When you take a class of property owners and say we’re going to give you a pass on taxes for three years, that’s not helping.”

In a year that’s already seeing county employees furloughed and laid off, Perkins said he can’t see the logic in forgoing revenue from businesses.

Contact Joe Killian at 373-7023 or joe.killian@news-record.com

Contact Richard M. Barron at 373-7371 or richard.barron@news-record.com

http://www.news-record.com/content/2010/03/27/article/incentives_lose_favor_in_tough_times

Guilford County’s Economic Development Plan

The Economic Development Plan that I wrote in 2005.  It focuses on Prosperity of the citizenry as opposed to virtually any other plan the reader might encounter.

INTRODUCTION

In June 2003 the Board of Commissioners directed staff to update the county’s comprehensive plan. That effort generated Framework for the Future: Guilford 2020 – A Fiscal Impact Analysis and Economic Development Strategy. A primary objective of the effort was to assess the county’s present economic situation and provide strategies to enhance the county’s competitive positioning in the future.

Guilford County Community and Economic Development presents this report to be incorporated into the Framework for the Future document and recommends strategies to enhance Guilford County’s economic development efforts. These strategies are a result of expertise and research by Community and Economic Development staff. This report presents a new economic development philosophy that is centered on workforce development, job creation, higher wage rates and prosperity.

Traditionally, economic development efforts were measured simply by the number of jobs created. In today’s economic development world, job creation is merely one factor to consider. Living wage rates, rising wage rates, environmentally sound local practices, rising educational attainment, basic infrastructure needs, including wireless connectivity —all have become critical components of a successful local economic development landscape. The quality of place – that subjective term for how others perceive a location – has become a more critical factor than ever. The role that county government plays can impact the development and ultimate outcome of that economic development portrait. After taking into account all of the different goals that are important to Guilford County, the primary goal of all economic development efforts can be boiled down to one basic concept:

PROSPERITY FOR THE CITIZENS OF GUILFORD COUNTY

ISSUES, STRATEGIES, AND RECOMMENDATIONS

There may be ample room to discuss – or even disagree – over the philosophy, strategies and tactics regarding the advancement of economic development. But there is no doubt that the primary purpose of economic development activity in Guilford County is to provide economic prosperity for its citizens. A prosperous community can support its families, enhance the opportunities for citizens to achieve home ownership status, and build a measure of wealth to weather bad economic times or to ensure sufficient funding for retirement. How Guilford County gets there is the basis for this Economic Development Strategic Plan.

Traditional Economic Development

The American economy has transitioned from an agrarian state to a manufacturing economy, has become more service-provision oriented and is in the midst of another transition. According to TIP Strategies, an economic development consulting firm from Austin, Texas, the old economic triangle model of jobs, sites and manufacturing is still being followed by most economic practitioners today. This plan presumes that most economic development practitioners focus on this concept for three reasons: it is what has worked in the past and is what they know; it does provide jobs (though in today’s world typically low-paying); and it provides an easy measure to gauge a success (which is politically important). This model of economic development – whereby economic development organizations work to recruit relocations and expansions of manufacturing operations – is still alive, but is now beginning to wane.

More…

The Guilford County Economic Development Strategy

Guilford County Economic Development Policy

I wrote this policy after finishing the Economic Development Plan in 2005.  This policy was adopted in February, 2008.

Even with several prosperity-related sections omitted, it is the most progressive local economic development policy the reader will encounter.

GUILFORD COUNTY: ECONOMIC DEVELOPMENT INVESTMENT GUIDELINES

Google 1gb Experiment Benefits to Greensboro

SUNDAY, MARCH 7, 2010

(Updated 9:24 pm)
By RICHARD M. BARRON
Staff Writer

Accompanying Photos

BENEFITS OF FIBER OPTICS

GREENSBORO RADIOLOGY: Doctors could quickly send CT scans and other large-data files from hospital to hospital, to smaller offices and to home-care nurses who don’t have high-speed access for better patient service and diagnosis.

ELON UNIVERSITY SCHOOL OF LAW:Professors and students could have fast, real-time conferences and classes with other colleges and universities, and Elon students who can’t afford high-speed Internet could join classes live from home in the event of bad weather or illness.

DEVELOPMENT/RE AL ESTATE: Developers and builders could swap massive blueprint files with local inspectors instantly and collaborate over changes in days, not weeks. Real estate sales companies could add more marketing video and home information that would normally tax a customer’s patience at slow speeds.

More online

Read more about the project at googlegreensboro.com

Many of Greensboro’s big businesses, universities and medical providers have already spent millions for some of the fastest data networks anywhere.

But many of the rest of us — small businesses, homeowners, students and small health care operations — make do with slower download speeds.

That mismatch keeps small and large Internet users from trading ideas, information and services that could make this city smarter, healthier and richer.

Now Internet search company Google wants to build an ultra-high-speed broadband network for an entire community. It wants to use its Google Fiber for Communities project to test what happens when everybody in a community has affordable Internet access that’s 100 times faster than what most consumers use today.

Greensboro is one of hundreds of cities scrambling to meet the late March deadline to make its best pitch for the project.

In its application request, Google is asking every city what such a network would do for the community. Based on interviews, here are some ways it could help Greensboro:

Improve health care

Such major providers as Greensboro Radiology have large fiber transmission systems allowing them to send big computer files of CT scans and other complex images between physicians and Moses Cone Health System.

But smaller medical practices — even those a few blocks away — can’t afford the thousands of dollars for fiber-optic cable and high-speed service that would allow them to see computer images in real time, said Stephen Willis, Greensboro Radiology’s chief information officer.

So they wait for tedious downloads a new system could process instantly as patients and doctors confer in real time.

Even nurses and doctors who specialize in home care could get access to complex images at a patient’s bedside.

Affordability would make this more than just another high-priced medical toy. It could reduce the cost of better diagnosis and treatment without forcing a patient back to the hospital.

Home businesses

Bringing ultra-high-speed Internet home: That’s the key to Google’s proposed Fiber project. That means bringing opportunity that home businesses never could have considered before.

A home-based software developer could send massive files of computer code through a fiber-optic cable that would be nearly impossible through conventional cable.

Small businesses could find many other ways to benefit from high-speed Internet service, said Sam Funchess, president and CEO of the Nussbaum Center for Entrepreneurship.

As an entrepreneur himself, Funchess once operated an Internet radio station and digital music-download service. But he had to rent space in a data center at $1,000 a month because he could not get high bandwidth at his office. He predicts that small-scale movie and music downloading services could blossom with universal access to high-speed broadband.

Sell homes faster

About 70 percent of home buyers use the Internet to scout their potential purchases, said Bill Guill, president of the Greensboro Regional Realtors Association.

Keeping customers focused is key, he said, and slow download speeds are deadly for short attention spans.

“We could provide people a whole lot more information in terms of video, but right now the speed of the download prohibits that,” Guill said. “There are things coming online all the time that we could use. I feel like that could be a huge asset.”

Although the real estate industry is ravaged by recession, builders will someday be planning for new developments again.

And super-fast Internet could speed their interaction with city and county governments as never before, said Rob Bencini, a consultant who as a former Guilford County government executive once managed the inspection and planning process here.

Blueprints and development plans are large documents that developers must hand-carry to inspectors. It’s a cumbersome process to inspect, request changes, then repeat the process over weeks or even months.

Such a file is too large for the system to handle on the current network. But the Google system would allow a developer to send complete plans nearly as easily as an e-mail and the process could be wrapped up in days.

“The submission of online plans can become commonplace,” Bencini said. “That can make a huge difference in the world of builders and developers. Governments are going to have to adjust to this.”

Expand education

North Carolina’s public universities are already connected by high-speed Internet, as are its independent colleges and universities.

Still, as educators note, the opportunity to reach people and students in the greater community can bring untold benefits.

“It can bring people very close who are physically quite far away,” said Hope Williams, president of N.C. Independent Colleges and Universities. “The better access and higher speed access we have for everybody, the better.”

Expanding outreach at a low cost could surely improve education in many ways, said Howard Katz, a professor at Elon University School of Law in Greensboro.

Teleconference classes between universities, for example, are possible right now, Katz said. But faster speeds make everything easier.

“If you have that capacity,” he said, “the ability to do it more seamlessly where you’re seeing the speaker in real time, where you’re able to participate more readily without that delay … is one way where that could come into play.”

When bad weather strands students at their apartments, affordable Internet could keep them tuned in to class.

And when Elon students help local people with their taxes or legal issues through regular community outreach programs, for example, they could set up high speed links with retirement communities and spare elderly people the inconvenience of traveling to the school for assistance.

Hurry the future

The miraculous becomes commonplace — that’s how many experts describe what could happen a decade from now as Internet users come to expect speeds 100 times faster than today’s consumer data transmission speeds.

Some say the Google project would be “transformative” for Greensboro. And there’s no doubt the corporate name alone would attract scores of other companies curious about what made Greensboro special.

But for many residents the transformation will come in a hundred small ways that will seem commonplace someday.

“In the short run,” Katz said, “I would imagine you wouldn’t wake up one day and the world in Greensboro would be absolutely transformed. But it is going to happen, and the sooner it happens in Greensboro it will give us the opportunity to do things that 10 years from now would be universal. It’s impossible to predict.”

Contact Richard M. Barron at 373-7371 or richard.barron@news-record.com

Article on the potential benefits of the Google 1gb bandwidth to Greensboro.   My comments included.

http://www.news-record.com/content/2010/03/06/article/how_can_google_help_greensboro_work_better